This Privacy Statement sets out Young Aces Cooper Park Pty Ltd’s commitment to safeguarding your personal information.

“We”, “us”, “our”, and “The Cooper Clubhouse” refer to Young Aces Cooper Park Pty Ltd, encompassing all its business divisions.

Compliance with privacy legislation

This Privacy Statement describes the purposes for which we may collect, store, use and disclose your personal information. It generally applies whenever you provide personal information to us when using our products or services, or when we conduct business with you. This Privacy Statement covers your dealings with any company at Young Aces Cooper Park Pty Ltd. This Privacy Statement describes how we will comply with our obligations under the Privacy Act 1988, including the National Privacy Principles.

Collection of personal information

Personal information is generally defined as any information or opinion that can be used to identify a person. This information may include your name, postal or email address, date of birth, image, and financial details. The type of personal information we may collect from you will depend on the nature of your dealings with us. For example, we may require more information about you when you purchase a gift voucher from us or to enable you to enter a competition.

Use of personal information

The general purposes for which we may collect and hold your personal information are:

• To identify you;
• To provide you with the service that you have requested and any benefits you may subsequently become entitled to with that service;
• To manage and administer a service to you on an ongoing basis; Companies at Young Aces Cooper Park Pty Ltd may use the information collected from you by one of the other companies at Young Aces Cooper Park Pty Ltd.

We may also use the information we collect about you, including your use of our products and services, to keep you informed about our products and services where they are relevant to your continued use of those products and services or your preferences.

Information about the way and frequency with which you use our products and services may also be used by us for quality control and to develop and improve the products and services we offer to you.

Disclosure of personal information

Sharing information with other organisations

We will not sell your personal information to other organisations outside Young Aces Cooper Park Pty Ltd.

We will generally only give another organisation access to your personal information when the other organisation is providing services to us that help us to operate our business or to provide a service to you.

We require these organisations to agree to our Privacy Statement, meet strict conditions on the use of personal information, and comply with the National Privacy Principles in the use, storage and disclosure of your personal information.

Such organisations are those that assist us:

1. To provide, manage or administer the products and services that we offer. This includes service providers (printers and advertising agencies), postal services, call centres and our advisers;
2. To maintain, review, and develop our business systems, procedures and infrastructure, including testing or upgrading our computer software;
3. With reviews of our business operations and structure;
4. Tith developing and planning new products and services.
5. We may also share your personal information with an organisation where we have obtained your consent.

Marketing

We may also collect and use your personal information to promote and market our products and services, as well as promotions and upcoming events to you (including through direct mail, telemarketing, SMS, and MMS messages).

We will only send you this information if: you have indicated your consent to receiving such information, or such information is related to the purpose for which we originally collected your personal information.

We send this information to keep you informed about our new products, services, and special offers. However, if you no longer wish to receive this information, you can contact us at any time to let us know.

Such marketing may be undertaken by one or more of the companies in the Young Aces Cooper Park Pty Ltd group using your personal information.

Your privacy on the internet

We take care to ensure that any personal information you give us on the internet through our websites is protected and secure. We use cookies to protect and ensure the security of information that you provide to us on our websites. You should keep any passwords or access codes confidential. They are used to control your access to our products and services. They are essential in helping us to maintain the security of your personal information and the integrity of our internet services.

We provide links to other websites. These linked websites are not under our control. We are not responsible for the conduct of organisations linked to our website. Please review the privacy policies of any linked sites that you may access from our website before disclosing your personal information on them.

Security of personal information

We will take reasonable steps to protect your personal information and ensure it is accurate and up-to-date. Your personal information is stored on secure servers or in controlled environments. Our employees and service providers are required to maintain the confidentiality of any personal information we hold.

Accessing and changing your personal information

You are welcome to request access to the personal information that we hold about you. To do so, please write to us at:

Young Aces Cooper Park Pty Ltd

Privacy Officer

Cooper Park, 1 Bunna Place

WoollahraNSW 2025

A copy of your information will generally be made available to you within 30 days. If you find that your personal information is inaccurate or out of date, please notify us.

Your sensitive information

We do not collect personal information or an opinion about your racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices or criminal records, or health information.

We may change our Privacy Statement at any time. To notify you of these changes, we will post an updated version of the statement on our restaurant websites.

For more information about privacy issues and the protection of privacy, visit the Australian Federal Privacy Commissioner’s website at http://www.privacy.gov.au.

Young Aces Cooper Park Pty Ltd’s commitment to safeguarding your personal information.